SHIPPING

PROCESSING

All items usually ship within 1 to 3 business days (weekends/holidays excluded). 
Custom or large orders may require additional time to ship.
If you should have any questions about shipping or custom orders please send me a convo. Invoiced scheduled ship by dates are estimates, and while we aim to ship as quickly as possible please allow for potential extended shipping times during holidays and busy seasons. If an order requires significant additional time (more than a day or two) a notice will be sent.

 

SHIPPING

Shipping costs are based on the total weight of the order.

Orders are shipped Monday through Saturday.

Occasionally items may arrive or appear damaged from transit. If any items seem damaged upon receipt, send me a photo of the product in the original packaging as received within 3 days.

 

MELTING/DAMAGE IN TRANSIT

Body Butters or similar products may melt in transit during the Summer months, these only need stirred and placed in the refrigerator to return to room temperature.

Minor damage to products (denting, crumbling, melting, cracking) generally does not render any of the products unusable or warrant a refund, although all damage claims will be reviewed and considered.

Should any issues or concerns arise, please contact me first as I will always do my best to make things right. I aim for 100% satisfaction :)